By signing up on this website, Subscriber agrees to the terms set forth below:
Use of Service: Subscriber represents that s/he is authorized to sign up for this Service. Subscriber represents that s/he has express consent from individuals ('Additional Contacts') to provide their information on this website so that they may also receive alerts. Subscriber may not transmit or redistribute Service.
Subscriber understands that by providing a landline phone number, s/he consents to receive phone calls for the purposes of receiving emergency, non-emergency and/or weather alerts. Subscriber understands that by providing a mobile phone number, s/he consents to receive phone calls and/or text messages on the mobile phone from short code 95643 for the purposes of receiving emergency, non-emergency and/or weather alerts. Subscriber understands that by providing an email address, s/he consents to receive emails for the purposes of receiving emergency, non-emergency and/or weather alerts.
Message and data rates may apply. Message frequency depends on account settings and emergency activity.
Participating carriers include T-Mobile®, Verizon Wireless, AT&T, Sprint, Boost, US Cellular®, and Cricket.
Subscriber may update his/her information at any time by logging in to this site. Subscriber may unsubscribe at any time by logging in to this site and clicking Unsubscribe. Subscriber understands that once s/he has unsubscribed s/he, and all 'Additional Contacts' entered on his/her account, will no longer receive emergency, non-emergency and/or weather alerts. Subscriber may re-register on this website at any time. To unregister a mobile phone only, the subscriber can text STOP to 95643 or log in to this site and remove or update the phone number.
To get help with this service, contact us at ROCOAlert@roanokecounty.va.gov or 211. From your mobile phone, text HELP to 95643.
Disclaimer of Warranties: We make no representations or warranties, express or implied, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose, about this Service.
Limitation of Liability: Twenty First Century Communications, Inc., AccuWeather, Inc. and Roanoke County will not be liable for any damages that Subscriber may incur, including special, indirect, incidental or consequential damages. IN NO WAY WILL Roanoke County, TWENTY FIRST CENTURY COMMUNICATIONS, INC., ACCUWEATHER, INC. OR ANY OF THEIR AFFILIATES, VENDORS, OR PARTNERS, BE HELD LIABLE FOR INCOMPLETE OR INACCURATE INFORMATION CONTAINED IN ANY OF THE ALERTS. THIS SERVICE IS NOT INTENDED TO BE USED FOR DECISION-MAKING PURPOSES AND SHOULD BE USED FOR INFORMATIONAL PURPOSES ONLY.
Verizon Wireless Emergency Alerts Disclaimer: Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customers equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.